Describe in detail the trouble you have experienced with your firearm, or the work you wish to have done. It will be returned to the dealer after being serviced.Įnclose a letter that includes reference to the factory “Return Authorization” Number, your name, address, telephone number, and serial number and model of the firearm. If you live in such a location, have a Federally Licensed Firearms dealer ship the firearm. However, some states or localities prohibit this. The Federal Firearm Control Act does not prohibit an individual from shipping a firearm directly to the manufacturer for service or repair. THE KAHR SERVICE DEPARTMENT CAN NOT ACCEPT COLLECT SHIPMENTS. PISTOLS SHIPPED TO THE FACTORY MUST BE SENT PREPAID.
You can do this by online (RA request form) or by calling 50-ext.1. Thompson rifles returned to the factory for service or repair should be sent to:Ĭontact Kahr Arms Technical Support Department to receive a Return Authorization number before shipping a firearm to the factory. Go to RA (Return Authorization) request form GUNS FOR REPAIR MUST BE SENT TO THE FACTORY ACCORDING TO THE INFORMATION OUTLINED BELOW. KAHR ARMS AND AUTO-ORDNANCE DOES NOT ALLOW INDIVIDUALS OR DEALERS TO BRING FIREARMS TO OUR FACTORY FOR REPAIR.